Welcome to the Templio FAQ section. Here, we answer the most common questions about our web development services, Shopify and WordPress solutions, theme reselling, and support.
Q: What is Templio?
A: Templio is a Delhi-based web development company specializing in Shopify development, WordPress solutions, and custom web development. We also resell premium Shopify themes for businesses worldwide.
Q: When was Templio founded?
A: Templio was founded in 2024 by a passionate three-member team in Delhi, India.
Q: Who can use Templio services?
A: Our services are available for businesses of all sizes, entrepreneurs, and individuals looking for professional web solutions.
Q: Do you create Shopify themes?
A: We specialize in custom Shopify store development and resell premium themes from trusted marketplaces.
Q: Do you sell PHP Scripts?
A: Yes, we sell both native and third-party scripts to enhance functionality.
Q: Do you provide post-launch support for Shopify stores?
A: Absolutely. We offer ongoing maintenance, troubleshooting, and updates to ensure your store runs smoothly.
Q: What types of Templates do you have?
A: We have blogs, corporate websites, e-commerce stores, and fully custom solutions.
Q: Do you provide support after launch?
A: Yes. Our support includes updates, security monitoring, backups, and performance optimization (extra charges will be included).
Q: What kind of custom development projects do you handle?
A: We build business-specific tools, web apps, dashboards, and unique functionalities beyond standard templates (extra charges will be included).
Q: Can you integrate APIs into custom websites?
A: Yes, we handle API integrations to ensure seamless functionality across platforms (extra charges will be included).
Q: Can I customize a resold Shopify theme?
A: Yes, all resold themes can be customized to match your branding and store requirements.
Q: Are the themes licensed?
A: Yes, all themes we resell are licensed properly.
Q: How do I create a client account with Templio?
A: Contact us to set up an account. Accounts help manage projects, invoices, and communication efficiently.
Q: What payment methods do you accept?
A: We accept online Razorpay for indians & Paypal for Outsiders, and we have wallet too for secured one tap checkout as agreed during the project discussion.
Q: Can I get an invoice for my services or theme purchase?
A: Yes, we provide detailed invoices for all services and theme purchases.
Q: How do I report a technical issue or bug?
A: You can submit a support request via email or our contact form, including screenshots or details of the problem.
Q: How quickly will my issue be resolved?
A: Response times vary depending on the complexity, but urgent issues are prioritized to ensure quick resolution.
Q: How does Templio handle my personal data?
A: We follow strict privacy guidelines and protect your data as outlined in our Privacy Policy.
Q: Is my website secure with Templio services?
A: Yes, we implement best practices for website security, including SSL setup, secure coding standards, and regular monitoring.
Q: Can I get help if I purchase a theme from you?
A: Yes. We provide guidance for installation, setup, and basic customization of resold themes.
Q: Can Templio help with website updates after project completion?
A: Absolutely. We offer ongoing maintenance and development support for all projects (extra charges will be included).
If your question isn’t answered here, feel free to contact us directly:
Our team is always ready to provide detailed answers, guidance, and assistance to ensure your web projects are successful.