Upcoming New Themes

Help Center

Welcome to the Templio Help Center. Our goal is to make it easy for you to get answers, guidance, and support regarding our services, products, and solutions. Whether you are a client, a potential customer, or a website visitor, this Help Center provides resources to help you navigate our offerings efficiently.

1. Getting Started

About Templio

Templio is a Delhi-based web development company specializing in:

  • Shopify Development – Building custom stores and reselling premium Shopify themes.
  • WordPress Solutions – From blogs to corporate websites, tailored to your brand.
  • Custom Web Development – Unique platforms, tools, and features for businesses.

Since 2023, we have helped businesses globally by providing scalable, user-friendly, and visually appealing web solutions.

How to Get Started with Templio

  • Contact Us – Reach out via our email or contact form for any service inquiries.
  • Discuss Your Requirements – Share your project needs, goals, and timeline.
  • Proposal & Agreement – Receive a detailed plan and pricing for your project.
  • Project Kickoff – Collaborate with our team throughout the development process.
  • Launch & Support – Your project goes live, with ongoing support as needed.

2. Services FAQs

Shopify Development

Q: Do you create Shopify themes?
A: We specialize in Shopify store development and customization. We also resell premium Shopify themes from trusted marketplaces.

Q: Can you integrate apps into Shopify stores?
A: Yes. We integrate both native and third-party apps tailored to your store’s functionality.

Q: Do you provide Shopify support after launch?
A: Absolutely. We provide ongoing maintenance, updates, and troubleshooting.

PHP Solutions

Q: What types of PHP websites do you develop?
A: We build blogs, corporate sites, e-commerce stores, and custom solutions.

Q: Do you provide PHP maintenance?
A: Yes, we offer regular updates, backups, security monitoring, and performance optimization.

Web Templates

Q: What kind of custom template projects do you handle?
A: We create business-specific tools, web apps, dashboards, and integrations that go beyond standard templates.

Q: Can you integrate third-party APIs?
A: Yes, we specialize in API integration for seamless functionality across platforms.

3. Account & Billing

Q: How do I create an account with Templio?
A: You can contact us to set up a client account. Accounts help manage projects, invoices, and communications efficiently.

Q: What payment methods do you accept?
A: We accept online bank transfers, UPI, and other secure digital payment methods as agreed during project discussions.

Q: Can I get an invoice for my purchase?
A: Yes, detailed invoices are provided for all services and theme purchases.

4. Technical Support

Q: How can I report an issue with my website or theme?
A: Submit a support request via email or contact form with details of the problem, and our team will respond promptly.

Q: Do you provide emergency support?
A: Yes, urgent technical issues are prioritized to minimize downtime.

Q: How long does it take to resolve technical issues?
A: Resolution time depends on the complexity of the issue, but our small, agile team ensures quick responses.

5. Theme Resale Support

Q: Can I customize a resold Shopify theme?
A: Yes. Themes can be customized according to your branding, and we provide guidance or customization services as needed.

Q: Are the themes licensed legally?
A: Yes, all themes we resell come with proper licensing.

6. Contact & Support

If you cannot find answers in our Help Center, you can reach out directly:

Email: contact@tempilo.site

Contact Form: [Link to Form]

Phone Support: N/A

Our team is available to provide guidance, resolve issues, and ensure your experience with Templio is smooth and successful.

7. Helpful Resources

  • Blog & Tutorials: Tips on Shopify, WordPress, and web development best practices.
  • Guides & Documentation: Step-by-step guides to manage your website efficiently.
  • Knowledge Base: Answers to common issues, from technical troubleshooting to account management.

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